Terms of Service
Last updated: 18 August 2026
Age requirement
You must be 18 or older to create an account or purchase paid services.
These terms apply when you use Oracle Atelier, including free relationship tools, Relationship Tests, Dream Reflection, AI-generated readings and reports, Luna and Stars.
What the service is
Oracle Atelier is an AI-powered relationship journaling and personal reflection platform. Results are based on what you share and are for personal reflection and entertainment. They are not facts about another person, therapy, medical care, professional advice or a guarantee about the future.
AI-generated content
Reports, Relationship Test explanations and Luna replies may use AI-assisted generation. AI can make mistakes or misunderstand a question. You remain responsible for checking information and making your own decisions. Oracle Atelier does not claim that an AI output proves another person’s feelings, intentions or future action.
Stars
Stars are digital credits used within Oracle Atelier for eligible readings, Luna sessions and deeper reflections. Stars cannot be withdrawn, transferred between users or redeemed for cash. They are not investments, do not earn interest, do not represent ownership and have no guaranteed external monetary value.
Paid digital content
Paid reports, reflection plans, Connection Profile features and Luna features are digital services or content. Checkout identifies the price, what is included and when access begins. Where applicable, before immediate digital performance begins we will ask for express consent and acknowledgement that the statutory cancellation right may be affected once the content is supplied. Nothing in these terms limits rights that cannot lawfully be excluded.
Personalised reports
One-off reports are AI-generated digital content described on the Reports page. They use the information you choose to share for personal reflection. They are not therapy, medical care, professional advice or a guarantee about future events.
Refunds
Our Refund Policy explains how we handle Star pack purchases, consumed Stars, duplicate payments, rejected orders and technical failures. It does not remove statutory consumer rights.
Contact
For account, payment or privacy questions, contact support@oracleatelier.co.uk. Do not send passwords, full card numbers or sensitive information about another person.