Contact Oracle Atelier

Questions about your account, reports, Luna, Oracle+, privacy or payments?

Email support@oracleatelier.co.uk and include the account email or order reference where relevant. Do not include payment card numbers, passwords or sensitive information about another person.

Send a support request

We aim to acknowledge requests within 3 business days. Please do not include full card numbers or passwords.

Support topics

Account access, saved relationships and private data
Report purchases, refunds and digital access
Luna, Relationship Tests, Dream Reflection and Connection Profile
Oracle+ billing, cancellation and account benefits
Privacy, data export or account deletion

Response

Oracle Atelier is an AI-powered relationship journaling and personal reflection platform. Urgent medical, legal, financial or safety matters should go to an appropriate qualified service.