Contact Oracle Atelier
Questions about your account, Star orders, readings, Luna, privacy or payments?
Email support@oracleatelier.co.uk and include the account email or order reference where relevant. Do not include payment card numbers, passwords or sensitive information about another person.
Send a support request
We aim to acknowledge requests within 3 business days. Please do not include full card numbers or passwords.
Support topics
- Account access, saved relationships and private data
- Star orders, payment verification and reading access
- Luna, Relationship Tests, Dream Reflection and Connection Profile
- Reading, Luna and Journal technical issues
- Privacy, data export or account deletion
Response
Oracle Atelier is an AI-powered relationship journaling and personal reflection platform. Urgent medical, legal, financial or safety matters should go to an appropriate qualified service.